★ Multi-tenant SaaS · Hospitality & Food

Turn every visit into a reason to return.

A plug-and-play loyalty platform for restaurants, cafés, QSR & hotels — points engine, membership tiers, rewards, POS integration, smart campaigns and a customer app. One system, every outlet.

loyalty.microgenn.com / admin
Customers
2,418
▲ 12% MoM
Repeat rate
63%
vs 41% avg
Points issued
1.2M
8% redeemed
Revenue
₹18.4L
▲ 9%
Revenue · last 30 days
Tiers
Silver48%
Gold32%
Platinum20%
4
Purpose-built apps
3
Staff roles (RBAC)
Outlets per hotel
0
Setup fees

Four apps, one platform

Each role gets a purpose-built screen. Everything talks to the same database — no sync required.

🏨
Owner Console

Run multiple hotels from one login — add properties, switch dashboards, monitor all outlets.

Sign in as Owner
📊
Admin Dashboard

KPIs, customer lists, rewards catalog, membership tiers, earning rules, campaigns & settings.

Staff login
🧾
POS Terminal

2-click cashier flow: find customer by mobile, charge a bill, earn & redeem points instantly.

Cashier login
💳
Customer App

OTP login, live points balance, rewards, QR membership card & transaction history.

Customer sign-in

Everything a loyalty program needs

Built for the hospitality & food industry — plug it into your POS in minutes.

Dynamic points engine

Configurable earning rules — base rate, time-of-day multipliers, category bonuses, tier multipliers.

🏆
Membership tiers

Silver → Gold → Platinum → VIP, auto-upgraded on spend & visits, with priority perks surfaced to staff.

🎁
Rewards & coupons

Free items, discounts & bundles with unique redeemable codes, birthday & anniversary rewards.

🧾
POS integration

Look up by mobile, charge a bill, earn & redeem in two clicks — built for the counter.

📣
Smart campaigns

WhatsApp / SMS / Email with trigger-based audiences: win-back, birthday, high-spender.

🏢
Multi-tenant & multi-outlet

Run many brands or outlets from one platform. Fully isolated data per business.

📈
Analytics & CLV

Repeat rate, average spend, customer lifetime value, redemption & revenue trends.

📱
Customer app

OTP login, live balance, QR membership card, reward redemption & order history.

🔐
Role-based access

Owner, admin, manager & cashier — each with the right level of control and their own screen.

Live in three steps

From sign-up to earning points at the counter in under an hour.

1
Set up your program

Define tiers, earning rules and rewards from the admin dashboard. Sensible defaults are included — you're up in minutes.

2
Bill at the counter

Cashier looks up the customer by mobile number, charges the bill, and points are earned and displayed instantly.

3
Customers come back

They track points in the app, redeem rewards, and automated campaigns bring inactive customers back automatically.

Ready to get started?

Create your owner account, add your first hotel, and your loyalty program is live — no credit card required.

4 Account Types

One platform, four roles

Every person in your loyalty ecosystem has the right access level — from platform admin to end customer.

👑
Super Admin
Platform-level access
  • Full access to all hotels & owners
  • Approve or reject owner registrations
  • Suspend / reinstate any owner account
  • View all hotels across the platform
Demo login
owner@microgenn.com
password123
🏨
Owner
Hotel-level access
  • Manage your hotels & outlets
  • Add & configure staff accounts
  • Set loyalty rules, tiers & rewards
  • Requires Super Admin approval to join
Register via
Create Account → Onboard tab
OTP verified · super admin approved
🧾
POS / Staff
Outlet-level access
  • Process bills & earn points at POS
  • Look up customers & redeem points
  • Admin & manager can run reports
  • Account created by hotel owner only
Demo login
cashier@spice-garden.com
password123
💳
Customer
Loyalty member access
  • View points balance & history
  • Redeem rewards & coupons
  • Refer friends for bonus points
  • Mobile OTP login — no password needed
Demo login
Mobile: 9000000001
OTP shown on screen